Shipping policy

At Dop Bru, we’re committed to getting your order to you as quickly and smoothly as possible. Please read our shipping policy below for everything you need to know about deliveries.

Processing Times

All orders are processed within 3-4 business days after your order is placed.

Once your order has been packed and shipped, you will receive a tracking number via email.

Please note that processing times may be slightly longer during high-volume periods, sales, or holidays.

Shipping Rates

Standard Shipping: R80
FREE Shipping on all orders over R599

Shipping costs are calculated and displayed at checkout.

Delivery Timeframes

We currently ship within South Africa only.

Estimated delivery time:

4-12 business days after your order has been shipped.

Delivery times may vary depending on your location and courier conditions.

Courier & Tracking

We ship orders using Aramex.

Once your order has shipped, you will receive:

Your Aramex waybill number
Tracking information to monitor your parcel

Please allow some time for tracking updates to appear after shipment.

Address Changes

If you need to change your delivery address after placing an order, please contact us as soon as possible at:

hello@dopbru.co.za

We will do our best to update your address before the order is dispatched.

Lost or Delayed Parcels

If your parcel is confirmed lost in transit, we will gladly issue a full refund or replacement.

Please note that Dop Bru is not responsible for delays caused by:

Courier issues
Severe weather
Public holidays
Incorrect shipping details provided by the customer

Shipping Days

Orders are shipped on any day that courier collections are available through Aramex.

Need Help?

If you have any questions regarding your order or shipping, feel free to contact us at: